Privacy Policy

Your Information. Your Rights. Our Responsibilities.

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights

You have the right to:

  • Get a copy of your paper or electronic medical record
  • Correct your paper or electronic medical record
  • Request confidential communication
  • Ask us to limit what we use or share
  • Get a list of those with whom we’ve shared your information
  • Get a copy of this privacy notice
  • Choose someone to act for you
  • File a complaint if you believe your rights have been violated

Your Choices

You have some choices in the way we use and share information as we:

  • Tell family and friends about your condition
  • Provide disaster relief
  • Provide mental health care
  • Market our services or raise funds (Note: CareBridge Partners Services does not use your information for marketing or fundraising.)

We never sell or share your personal or health information for marketing purposes.

Our Uses and Disclosures

We may use and share your information as we:

  • Treat you
  • Run our organization
  • Bill for your services
  • Help with public health and safety issues
  • Do research (only with appropriate permissions)
  • Comply with the law
  • Respond to organ and tissue donation requests
  • Work with a medical examiner or funeral director
  • Address workers’ compensation, law enforcement, and government requests
  • Respond to lawsuits and legal actions

Detailed Description of Your Rights

Get an electronic or paper copy of your medical record

You can ask to see or get a copy of your medical record. We’ll provide it within 30 days, and may charge a reasonable, cost-based fee.

Ask us to correct your medical record

You can ask us to correct your health information if it is incorrect or incomplete. We may say no, but will explain why in writing within 60 days.

Request confidential communications

You can ask us to contact you in a specific way (e.g., home or mobile) or send mail to a different address. We will agree to all reasonable requests.

Ask us to limit what we use or share

You can ask us not to use or share certain health information. We may decline if it impacts your care. If you pay for care out-of-pocket in full, you can ask us not to share that information with your insurer, unless legally required.

Get a list of those with whom we’ve shared your information

You can ask for a list (accounting) of disclosures we’ve made in the past six years, excluding those made for treatment, payment, or healthcare operations.

Get a copy of this privacy notice

You may request a paper copy of this notice at any time, even if you’ve agreed to receive it electronically.

Choose someone to act for you

If you have given someone medical power of attorney or are a legal guardian, that person can make decisions about your health information.

File a complaint if you feel your rights are violated

You can file a complaint with us or the U.S. Department of Health and Human Services. We will not retaliate.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information (PHI).
  • We will notify you promptly if a breach occurs that may compromise your information.
  • We must follow the terms of this notice and provide it to you.
  • We will not use or share your information other than as described here unless you give us written permission.

SMS Messaging & Consent

CareBridge Partners may use SMS/text messaging to support your care, including appointment scheduling, clinical follow-up, and care coordination. By opting in to receive SMS, you agree to the following:

  • Message frequency may vary
  • Message and data rates may apply
  • Reply STOP to opt out at any time
  • Reply HELP for support or contact us at contact@carebridgepartners.care

CareBridge Partners does not share SMS consent or phone numbers with third parties or affiliates for marketing purposes.

Changes to this Notice

CareBridge Partners may update this policy and will post the updated version with the effective date. You may request a copy of the current notice at any time.

Contact Us

If you have any questions or concerns about this notice, or wish to exercise your rights, please contact:

Privacy Officer
CareBridge Partners Services, PLLC
Email: contact@carebridgepartners.care
Phone: 336-792-1536

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